Abstract
This study examined the relationship
between personnel training and development and employee performance in Federal
Inland Revenue Service Kaduna Coordination office. The study identified and
analyzed the problem of the study such as increased in competition and services
resulting from changes in technology, economic activities, globalization etc.
The objective of the study was basically to ascertain the relationship between
personnel training and development and workers’ performance. The study
formulated a research question and hypothesis in line with the objective of the
study. Related concepts of the study were explored and reviewed; Kirkpatrick’s
learning and evaluation theory was used as theoretical framework. This study
adopted quantitative research design. Data were collected from 241 valid
questionnaires using simple random techniques. Hypotheses were tested by the use of simple linear regressions at 0.05 (5%) level of
significance. However, version 23.0 statistical packages for social sciences
(SPSS) program were used for processing and analyzing of data. The study
findings also revealed that personnel training and development has a
significant relationship on employee performance in FIRS. This proved that we
should reject the null hypotheses of this study which stated that personnel
training and development has insignificant relationship on employee
performance. Furthermore, the study concludes personnel training and
development enhances performance and recommended that there should be
improvement in training especially on ICT and new management system.
author/Ahmed Hassan, Prof. Hamza A. Yusuf & Dr. Idris Ahmed Jamo
journal/FUJPAM Vol. 3, No. 1
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